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Alerts

This document guides users through the features and functionalities of the Alerts Page, including creating and managing alert rules, viewing triggered alerts, and configuring alert notifications.

Alert Notifications Page​

Alert Notifications

1.1 Viewing Notifications​

The Alert Notifications page displays a list of all triggered alerts. Each alert includes:

  • Rule Name
  • Time of Trigger
  • Status (Active, Recovered, etc.)
  • Source/Environment
  • Observed value vs threshold

1.2 Search Alerts​

You can search alerts by:

  • Rule name
  • Alert Status

A filter panel is provided on the up left for refined alert searching.

Alert Rule Page​

Alert Rule page

To access the Alert Rule page:

  • Go to the 'Alerts' tab
  • Click on "Manage Alert Rules" button, you will be redirected to Alert Rules page

2.1 Create Alert Rule​

  1. Click on ' + Create New ' button
  2. Fill in the required fields

Example: If the user wants to get an alert whenever the number of logs containing keyword 'pending' crosses threshold 10, within a window of 5 min, the following is how the user will fill the fields:

Alert Creation Example 1

Alert Creation Example 2

  1. Click "Create Alert Rule" button at the bottom to activate the rule.

2.2 View Alert Rule​

Click on any rule name to see:

  • Rule definition
  • Trigger history
  • Associated notifications

2.3 Edit Alert Rule​

  • From the 3 dot menu in the Action column next to the rule select "Edit"
  • Make necessary changes to the query or thresholds
  • Click "Update Alert Rule" to save the new settings

2.4 Delete Alert Rule​

  • Select "Delete" from the 3 dot menu in the Action column next to the rule
  • Confirm the deletion to remove the rule permanently

2.5 Snooze Alert Rule​

  • Select "Snooze" from the 3 dot menu in the Action column next to the rule
  • Choose a time period (e.g., 30 min, 90 min) or set a custom snooze duration
  • During this period, the rule remains active but notifications will be suppressed
  • After the snooze period ends, notifications will resume automatically

2.6 Disable Alert Rule​

  • From the 3 dot menu in the Action column next to the rule, select "Disable"
  • The rule will stop being evaluated and no alerts will be triggered until re-enabled
  • You can re-enable it anytime by toggling it back on

Support & Feedback​

If you need assistance or would like to share feedback, please contact the product team through the Help tab or support@ctrlb.ai